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Do Not Be Afraid!
I received this serger 3 years ago for Mothers Day. I finally had the courage to sit down and figure this machine out. OMG I can't believe I wasted all of that time! The Simplicity Frontier is going to be a work horse in my sewing room from this point on! Easy to thread and use. I took a class at JoAnn Fabrics right along with the mega bucks serger folks and this little guy had all of the stitches and produced just as beautiful stiches!! I love this machine and so will you!
[Thursday, November 06, 2008]
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serger
very happy with this serger. i don' sew a lot, but when i do, this certainly makes sewing more fun!
[Saturday, December 22, 2007]
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Good IF it works
I bought my machine Sept 2006 because of the reviews here, the good price, and the name brand. Had never even seen a serger working before, but I love to sew. Thought it would make finishing edge easier.
Even with the video and the manual could not get the thing to work. Finally after fiddling and help from a friend I got it working --April of 2007! 7 months after I bought it!
Even with it properly threaded, I cannot serge more than one seam with out it breaking and having to re-thread the entire thing. I often opt to zigzag with my sewing machine instead of bothering with the serger.
The manual says it has 24-7 technical support. Not exactly true... call 7 days week, leave message and they will call you back within 24 hours! When I needed support, all they did was send me to a website that they thought I could find the information on. Didn't actually work through the problem with me.
Last June (less than a year after I bought it), the petal gave out, just stopped working. The closest service place for simplicity was 4 HOURS AWAY!!! And my local sewing store couldn't even order the parts for my machine. They ended up jerry rigging a pedal for me.
Since I bought it,I have been into my local sewing store at least 12 times trying to get help with this machine... but they don't know anything about it. So I am trading this one in for one in their store. I will get free classes with the machine, free customer support, and will only pay slightly more than I did for this one. Any questions and they are just phone call away. I probably won't buy a machine on line again. Certainly not a simplicity.
I love it when it works, the problem is... most of the time it doesn't.
[Tuesday, December 18, 2007]
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