|
Customer Service Woes
This product would require extensive modifications to use with an Intex pool which has the threaded fittings. I returned this product to Pools Etc Inc. The return policy you will see states a refund processed 10 business days after receiving the product. I did not receive credit until 28 days and that was after two weeks of calling and emails. The company finally credited me after I was about to contact the Attorney General and file a formal complaint. Poor customer service from Pools Etc Inc.
[Friday, August 08, 2008]
|
|
Worth the money, but not a pretty set-up
I agree with the prior poster, this does not set up nicely without some major work. My husband and father-in-law actually built a stand for it out of 2x4s and mounted it to our fence to get maximum sun exposure. This method worked well.
For our size pool they recommended we get two of these, but we opted to get one and see if we liked it and honestly our water was on avg. 8 degrees warmer. I was amazed how well it worked. We only used it for one summer and we took it down and are storing it for winter. I will update this next summer if we have any problems.
When setting it up we did have to go buy piping and such to connect it to the pool. What you get in the box for this item is just the basics.
[Friday, November 23, 2007]
|
|
Works!
The solar panels work, but don't buy the diverter unless you have to! I put it together and took it apart multiple times because it was the only thing that leaked after I had the entire system set up. Maybe I was doing something wrong, but its pretty simple to put together. One thing, don't be fooled by the photos. The panels will not set up nicely against the side of your pool by themselves like the promo pictures show. (Unless someone out there knows a trick) and no one out there sells racks pre-made, so you will have to make due with placing the panels at an angle against the pool the best you can or on the ground. But in one day, with one set of 4x10ft (that's all I have room for), the temperature of the pool with the use of a solar cover, went up 5 degrees with the pump only running about 6 hours.
[Tuesday, June 19, 2007]
|
