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No reset button
We were happy with this unit for the first few uses, but after we took it apart to clean it, it stopped working. We attempted all of the troubleshooting suggestions, but still nothing. The manual made a promise of a reset button on the back of the control unit, but did not illuminate where such a reset button might be.
After searching for the button for awhile, I called Rival. The customer service representative on the phone held fast to the idea of a reset button, but could not illuminate where such a reset button might be. Her final suggestion was that I return the unit to the store, which appears to be how our relationship with this fryer will conclude.
[Friday, August 29, 2008]
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Rival CZF530 3-Liter Cool touch deep fryer
My husband got this for me about two years ago. It has lasted quite a while considering how much we use it. It's element comes out using only one hand to lift it out of the oil. The pan is removable, and washable, which is a nice feature. It holds about six pieces of chicken at a time, not a whole chicken, unless you use a banty chicken. Even if you pour oil past the recommended oil line, it won't hold a whole chicken, I tried. If you stuff too much chicken in at a time, it won't cook evenly. The recovery time on heating oil after you take out a batch of cooked food is quick. We have been very happy with this fryer, and we've cooked everything fry-able if there's such a word. We haven't been disappointed yet!
[Monday, July 28, 2008]
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Cool Touch no more heat
Purchased this deep fryer December 07. Worked fine for 3 months and then burned out. No power light. Warranty is one year but manufacturer requires customer pay for shipping both ways for repair/replacement. Not worth the shipping cost to have repaired or replaced. To bad, I liked the unit when it worked. Will look for a deep fryer from another manufacturer. May not buy Rival products in the future.
[Friday, March 21, 2008]
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