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Excellent Product, excellent customer service
I bought a slightly different model 1 year ago. It has worked superbly all the time. So, why do I bother to write the review NOW ? Because of Customer Support. I needed to move the fridge to another location, and re-hung the doors from hinges-on-the-right (the way it came from the factory) to hinges-on-the-left. When I was done, the freezer door was slightly misaligned and did not close properly. I called their 800 number; it is busy much of the time (it is either busy, or a person answers, no waiting), but it was worth retrying. When I got through to a person, HE ACTUALLY WALKED ME THROUGH THE STEPS NEEDED TO FIX THE PROBLEM on the phone; no charge, no hassle (and he spoke flawless American English, as opposed to me). I am so impressed that I felt compelled to write this review. These guys can sell me any of their equipment any time.
[Tuesday, May 27, 2008]
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chilly for real
a truly great product. Real cold from a small unit. great freezer, great price and good looks....
[Thursday, November 08, 2007]
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Nice fridge until it died
I bought this fridge in spring of 2004 for a camper.
As such, I used it for 6 months of the year, in season, and then it sat idle for the other 6 months.
It is well laid out, doesn't seem to frost up excessively, and, overall served us well
The compressor froze up in Oct. of 2007. That's 2 years of actual use.
That kind of life span is totally unacceptable. Maybe the other choices of this class of fridge are no better, but I'll never buy a Sunpentown again.
Totally disappointed!
[Monday, October 08, 2007]
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