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Doesn't Last Long
It worked fine for what we needed it for. We had this little oven for a year and then one day it just stopped heating up and now it is just broken. I'm a KitchenAid fan too, but if seeing all the negatives on this product and how they treat customers requests for assistance I'm not sure I'll remain a fan.
A~
[Friday, November 14, 2008]
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4-1/2 Stars
I have had only 3 toaster ovens but that is enough for me to know how unique this oven is! I LOVE it! Now let me qualify...a lot of the criticism in other reviews is true: if you don't follow the preheat instructions - even for toast - you will not get a great result and the wildly sliding rack is crazy! BUT I bought this oven specifically because, after looking at all the models available in the local stores, I found this was the only one that was designed with proper cleaning in mind. I really wanted convection (which this is not) and I was worried about the larger size/required clearance (which make it a real space hog) but in the end I am not the least bit unhappy. I finally decided to take the plunge the last time I looked at my old oven interior directly under the bright over-sink light. Disgusting! It was impossible to clean well and therefore, over time, it became intolerable. This oven has 100% clearance on the glass door allowing you to clean it completely with no trouble at all. The black and stainless exterior surfaces probably hide more but also I think withstand more scrubbing. The very easily removable crumb tray is of high quality that can be scrubbed after every use. The teflon coated interior walls, while like all ovens are a little hard to access due to the heating elements, can still be effectively de-greased. So my recommendation is this - if the size is an issue you can't compromise on then don't get this one. But the other concerns: well you can probably live with. P.S. - I found that if I preheat and turn the toast over half-way through I get perfect results!
[Saturday, November 08, 2008]
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Great Addition to my Kitchen!
I LOVE this countertop oven! It is such a nice addition to my kitchen- I love how I can use it to cook smaller things without having to use my great big oven. It is a big help when cooking a large meal that includes 2 "oven" items with different temperature requirements. (Great for Thanksgiving cooking!)
Simple design, and simple to use. I did call customer service once for clarification on some instruction, but they were very informative, friendly, and seemed genuinely happy to help. I was surprised at how knowledgeable they were on the product.
The product is very sturdy, and looks great on my countertop. I would definitely recommend it.
[Monday, October 13, 2008]
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