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You get what you pay for
Cheap construction, wine bottles don't fit well, louder than expected. This is not a very good product but I suppose you get what you pay for. If I had kept the box I would have sent it back. I did look at other brands in this price range and found the same problems. If you enjoy wine enough to buy a refrigerator for your bottles, don't be a cheapskate like me--get something nice.
[Saturday, November 01, 2008]
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Digital display of temp and the light stopped working
The refrigerator worked well the first few days. But about day three I noticed that the digital display that shows the temperature was not working. Also, when I opened the door, the light did not come on as it did previously. Very disappointing - but, the wine bottles were still cold. When I contacted Wine Enthusiast by email, they responded with a phone call. Priscilla was professional, stating that I could ship back and they would provide the overnight label and help arrange pickup. The problem was, I had already discarded the box and Priscilla said I need to pack the refrigerator first. Of course I had already disposed of the original box and packing material (a lot of styrofoam (spelling?). So, this part of the customer service was not helpful, nor would they send me a box with adequate packing material.
[Saturday, October 25, 2008]
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User friendly and quiet
I find the cellar to be silent, as advertised, and it required virtually no set-up. The racks will only fit 18 750 ml or so bottles, so if you have slightly larger sizes, you won't be able to use all of the space (in other words, you will fit fewer bottles). Also, the first one I received was dead (it didn't draw any electricity), but Wine Enthusiast replaced it within a week or so with a working one. I've only had it about a week and a half, but I am quite happy with the unit and the service thus far; it's easy to use, and I ultimately received what I expected. I would recommend it for a relatively small space.
[Monday, September 15, 2008]
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