Horrible customer service

Just save your time and money. Danby's customer service is as bad as it gets. I have a wine fridge made by them. In the two years we've owned it, it's been in "working condition" a total of two months. It's been in for ten, yes TEN service calls, and most have them have required weeks and months waiting for parts. Absolutely horrible. Never ever, ever buy another Danby product!

[Sunday, May 04, 2008]

Nice when it works but not very robust.

Have had 2 of these in the past. One lasted 5 months before the fan in the back started making a screeching noise. Took it back to Sam's club and received a new one. That one lasted 14 months before the compressor stopped working and it would no longer cool down. Took it back as well. It was attractive and functioned well when it worked but it is not a robust machine. I would avoid.

[Monday, April 28, 2008]