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great product; not so great service
This reconditioned Kitchenaid hand mixer is a very good product. Works as good as new, is very quiet, and is much more lightweight than my old one. However, it was supposed to come with dough hooks and Amazon forgot to include them. When I contacted Amazon about it, they said they did not have any more so I would have to contact the manufacturer. I was (am) disappointed in them for this, as I don't feel that it is my responsibility. So, if you get your product and everything is incuded, as it should be, you will be very happy with the product itself!
[Friday, August 15, 2008]
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Great value
This hand mixer is quiet and powerful, and I love the pop of red. I was very happy to get a factory reconditioned mixer at a fraction of the cost of a new one, and I still have a warranty. My only complaint is that the description says it includes bread hooks and it does not. I called customer service about it and they sent a replacement, but that one didn't have bread hooks either. It wasn't a deal-breaker for me, but Amazon should change the description to be more accurate. Overall, I am extremely happy with the mixer.
[Wednesday, August 13, 2008]
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