Poor Product

Looks well constructed, nice design and backed by what I thought was a good brand name. I unpacked the first one and the handle fell off (glued to glass door with a heat resistant glue.) I exchanged it for another one. The timer would not turn off. Regardless of the setting, the timer would tick down to the "light" toast setting and stop. It could not automatically turn off. The case of the toaster also gets extremely hot, and the entire unit emits a chemical/plastic smell, which may go away with time. Further research indicated that the unit did not appear to be UL listed. I returned it to the store within 24 hours. The customer service department indicated they get many returned. Avoid.

[Wednesday, October 08, 2008]

Not what I expect from Black & Decker.

I was disappointed that it already began to break down after 1 year of use. The indicator light fell out and the knob is loose.
It also is anoying that the crumb tray does not come out - it just swings down on hinges so you have to pick up the entire oven to empty it. I expected better from Black & Decker, which I had thought was a reputable brand.

[Thursday, October 02, 2008]

Knobs stripped out, less than 1 yr old

We thought this was a great toaster oven until the top knob stripped out. Now it only functions as a toaster, the oven does not heat up. Bought just one year ago, this is unacceptable performance.

[Thursday, June 19, 2008]