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slow
I replaced an older Oasis hot/cool dispenser with this one and the water flows out incredibly slow. I found that I had to sit there for what seemed like a very long time while the water trickled out. If you need to fill a soup pot, you might want to pull up a chair.... you'll be there awhile. It might not seem like a big deal, but ask yourself how often you drink water and multiply the wasted time. Not worth it.
[Tuesday, November 18, 2008]
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Would not order again.
I ordered this cooler, it arrived inoperable, I follwed the instructions to the T. Water was collecting in the bottom and leaking on the floor. Another cooler arrived (which I did not ask for) from another company, I was charged twice, this one the same thing, and the water tank do not fit the top. I have contacted the company (Primo Water), and after 30 days I was told too bad, to late. You get what you pay for.. I am not a happy consumer.
[Sunday, September 21, 2008]
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Bad Customer Service
This cooler was delivered on time but unfortunately is was DOA. I contacted Primo customer service and was confident that the situation would be resolved promptly. They were pleasant enough but it's two weeks later I still have the defective cooler. I have called four times now and still have no definitive answer on repair or replacement. If you purchase this unit and it arrives working hope it never needs repair as I seriously doubt you would get it. What ever happened to accountability and good customer service? No one should have to spend hours trying to resolve a simple problem like this.
[Thursday, June 26, 2008]
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