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Does not work with Poland Spring bottles
This machine is supposed to work with all standard bottles. The marketing info claims "Accepts all 3- and 5-Gallon bottles." However, despite following the directions and talking with customer service, this unit fails to achieve a tight seal with the pump (which pulls the water up from inside the bottle.) Every time it loses the seal, it stops pumping and beeps incessantly until I open the door, push down on the top of the pump, and shut the door. Every time I draw a glass of water, I have to repeat this process as many as 10 times until the next glassful is pumped!
I have not been this aggravated with a product in a long, long time. And since I've discarded the box, I'm going to have to switch water delivery companies, which is infuriating.
[Thursday, August 14, 2008]
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