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PRICE DISPARITY
Why is Amazon selling this item for about $80 when the Black & Decker site say it is about $60?
[Sunday, December 28, 2008]
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Horrible Installation
I had owned a B&D under the counter toaster oven for 15 years. The heating elements started to go, so it was time to get a new one. After a long hiatus without an under the counter toaster oven, B&D recently came out with the TROS1500. The first time I purchased it, I had to return it because one of the heating elements was broken. I returned it to the store at got another one. Everything looked good out of the box. However, the installation proved fruitless. Here are the problems:
1. As mentioned in a previous review, the instructions for cabinets with overhangs are worthless. The enclosed template has dashed lines depending on the thickness of the overhang. These marking are supposed to be labeled with the appropriate thickness. However, there are no labels on the dashed lines.
2. It is extremely difficult to use the spacers that are enclosed with the unit. They don't stay on screws. Combined with the lip on the hood itself, this makes it impossible to attach the screw to the hood (one can be done with assistance, but not the other one). I ended up using the spacers from the old hood that I had. These stay on the screws. It would be much easier if they had included spacers that would stay on the screws. It appears that they used the same spacers from the other Spacemaker appliances. I have the can opener which I was able to install without a problem. However, the toaster is fundamentally different because of the hood. It does not appear that the manufacturer has taken this into account.
3. The installations requires a cabinet with a minimum depth of 12". I calculate this based on the 4" clearance requirement that the manual states plus 8" between the front and back screw holes in the hood. This is excluding the thickness of any overhang/lip. Although you could probably cut into the 4" clearance, at least 1-2" of clearance are required in the rear due to the cord hook which jut back from the rear of the unit. The way that the unit attaches into the hood requires that the bottom swing out so the 1-2" clearance is required. My cabinet had a depth of only about 11" so I am returning the unit.
The hood probrably installs fine if you have a cabinet with no overhang/lip and a depth of at least 12". After multiple attempts and drilling eight holes into my cabinet, I am returning this appliance. It appears that the Black and Decker home appliances have been sold to a company called Applica. The quality and design is not what it used to be. It is exteremly disappointing.
[Sunday, December 21, 2008]
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Hard to Install and lacks innovation
We were given a Black and Decker space maker back in 2000 as a gift and we loved it. That product lasted for 8 years. We bought the TROS1500 to replace it and what garbage. The instructions for installation for the product were not clear. The product came with a template to use for connecting to the bottom of the cabinet. According to the installation manual, the template was supposed to have much more detail than it provided. The product also lacks innovation. The design of the tray you hang the oven from was not adjustable for centering and the clips in the back would not latch on to the oven. The oven also does not come with a broil feature and will not shut off when the oven door is opened. We would not recommend this product.
[Saturday, December 20, 2008]
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